Privacy policy
Last updated: 12 October 2026
This policy explains how Bab Alwaha Real Estate handles personal information received through babalwaharealestate.ae, our property enquiry forms, email, telephone and WhatsApp.
Information you provide
When you contact us, we collect the information you choose to submit, such as your name, email address, telephone number, property preferences, viewing requests and message. A property-owner submission may include the property location and listing details. Please do not submit identity documents, payment details or other sensitive records through a general enquiry form.
How information is used
We use enquiry information to respond, discuss your requirements, arrange requested appointments and administer property-related services. Enquiries are saved privately for our team and forwarded to our business inbox. Marketing preferences are separate from a request for help: requesting a viewing does not by itself subscribe you to marketing. Where you choose to receive updates, you can withdraw that choice by contacting us.
Service providers and sharing
Website hosting, email and other service providers may process information to support these functions. When needed to fulfil a request, relevant information may be shared with a property owner, developer or professional adviser; we will explain any additional disclosure that requires your permission. Information may also be disclosed where required by applicable law. We do not sell enquiry details.
Cookies and external services
WordPress may use cookies for administrator sign-in and essential site functions. The site may remember a motion-effects preference in your browser. WhatsApp and map links open external services governed by their own privacy policies. We do not control those services. Any future non-essential analytics or advertising tools should be disclosed here and configured with the appropriate choices before use.
Retention and protection
Information is retained only for as long as needed for the enquiry, an ongoing business relationship or applicable record-keeping requirements. Access to private enquiries is restricted to authorised users. No internet transmission or storage method is completely secure. Contact us to discuss your records and any deletion request; some information may need to be kept for legal reasons.
Your choices
You may contact us to ask about access to your information, correction of inaccurate details, withdrawal of marketing consent, restriction of use or deletion, subject to applicable law. We may ask for reasonable verification before acting on a request. For general UAE privacy information, see the UAE Government data protection guidance.
Updates and contact
We may update this policy as our services change. The date above identifies the current version. Send privacy questions or requests to:
Bab Alwaha Real Estate
Office 811-4, Apricot Tower Dubai Silicon Oasis – Dubai, UAE
Email: info@babalwaharealestate.ae
Telephone: +971 50 313 1705